Last updated: October 23, 2021

Thank you for shopping at Ship City Sweets.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

You are entitled to cancel Your Custom Order within 10 days without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: info@shipcitysweets.com

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 45 days
• You have contacted us at Info@shipcitysweets.com to let us know why you weren't completely satisfied. We will contact you within 1 business day with how to proceed. 

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@shipcitysweets.com